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What is ITIL (Service Management Methodology)? – Webinar

Event Description

  • What is ITIL V4? How to migrate to ITIL V4?
  • What does the arrival of ITIL v4 mean for ITIL v3?
  • ITIL’s Career Dimension; Why is ITIL the most meaningful of all other IT certifications?
  • How should the process approach be in ITIL?
  • ITIL V4 and ISO/IEC 20000-1 Relationship.